Got a question? Hopefully your answer can be found below! If not, contact us via our form here, or reach out to one of the team via trade@zatu.co.uk
If your game’s missing pieces, we can help!
Just use the ‘Spare Parts / Missing Components’ subject in our contact form to let us know the details of the game and missing components.
Alternatively, you can reach the team directly at trade@zatu.co.uk - just add ‘Spare Parts / Missing Components’ to the subject line so we can more effectively answer your request.
We’ll be in touch as soon as possible to resolve your issue so you can get back to gaming.
For now, have a browse of our online catalogue to find the products you're interested in. Once you've had a gander, download the order form using the 'Download Order Form' button and populate it with your chosen titles.
Submit the form to trade@zatu.co.uk and we'll arrange your order asap!
We accept credit/debit cards, PayPal, and Apple Pay.
To protect your data and keep accurate records, account deletions aren’t handled directly through the website. This allows us to maintain a reliable history of orders and interactions.
If you’d like us to remove your account, please contact our support team directly at trade@zatu.co.uk and we’ll handle your request.
Alternatively, if there’s an issue we can resolve for you our FAQs may contain the answer - or you’re welcome to use the contact form to ask the team.